Maximizing customer support efficiency with AI assistants: A guide for businesses
Maximizing customer support efficiency with AI assistants: A guide for businesses One of the sectors that has benefited immensely from Generative AI is customer support and experience. With the use of more intelligent AI-powered assistants on websites and other channels, businesses have been able to reduce customer support workloads and improve customer satisfaction. In this […]
Nigeria kicks off AI training for 6,000 secondary school teachers to boost teaching and learning
Nigeria kicks off AI training for 6,000 secondary school teachers to boost teaching and learning The Federal Government has commenced a five-week training program for 6,000 senior secondary school teachers on Artificial Intelligence (AI) Pedagogy across the country. The official kick-off of the training took place in Abuja on Tuesday, with Minister of Education, Dr. […]
NITDA pushes for local data hosting to boost Nigeria’s tech ecosystem
NITDA pushes for local data hosting to boost Nigeria’s tech ecosystem The National Information Technology Development Agency (NITDA) has emphasized the need for Nigeria to take control of its digital infrastructure, data, and technological future to achieve digital sovereignty. This was stated by Malam Kashifu Inuwa, Director-General of NITDA, during the inauguration of a Technical […]